Kindly read through JOB spec before applying - Attach updated resume and letter motivating your interest in working for the Brand.
Position: Store Supervisor (Menlyn Park)
Ever wondered what its like behind the bubbles? #lushcareers
Lush has been creating fresh and handmade cosmetics for the past 30 years- keeping our customers bathtubs and showers a little more magical through our retail shops across South Africa. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities.
We are currently searching for a creative and dynamic leader to join our team as a Store Supervisor. We are looking for someone who can bring Lush's Leadership Practices into all elements of their business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. You take initiative to drive your continuous growth and that of your team.
We Offer:
- An inclusive work environment where individualism is encouraged
- A 50% discount off all our products to keep you smelling and feeling fresh
- An unconventional retail structure to support your entrepreneurial spirit
- The opportunity for growth as Lush loves to promote from within.
Responsibilities
- Unique Customer Journey
- Provide a unique and genuine customer experience that delights and engages every visitor, shares Lush values, and exceeds customer expectations
- Engage staff to maintain the same exceptional experiences for our customers through ongoing training and development
- Make decisions from the perspective of the optimal customer experience
- Unique Team Journey
- Engage staff at every level of the business to ensure they are motivated and building strong customer relationships
- Maintain effective staffing with top performing team by actively networking, recruiting, hiring, and succession planning
- Consistently demonstrate appreciation and encouragement
- Operational Excellence
- Manage controllable costs and implement behaviors to increase sales and reduce or maintain without compromising the customer experience or Lush standards.
- Approach challenges with a make it happen mindset and reach out for support when necessary. Align behaviours with company initiatives including processes, communication methods and system implementation.
Qualifications Required:
- A minimum of 2 years retail sales experience
- Ability to develop and train staff through positive coaching and feedback
- Strong time-management and planning practices
- Ability to work flexible hours to meet the needs of the shop
Lush South Africa unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression or sexual orientation.
Job Type: Full-time
Pay: From R9 000,00 per month
Experience:
- Retail Sales: 2 years (Preferred)
- Leadership: 1 year (Preferred)
- Management: 1 year (Preferred)
Work Location: In person
Application Deadline: 2025/09/25
