Sectional Title Portfolio Assistant

Sandak-Lewin Property Trust (PTY) Ltd. is seeking an experienced Sectional Title Portfolio Assistant to provide essential administrative support to our team and assist in managing a diverse portfolio of valued clients. This role involves multitasking across various areas, including finance, insurance, maintenance, and general administration, ensuring efficient portfolio management and high client satisfaction. Only candidates with a minimum of 3 years' experience in Sectional Title administration will be considered.

Key Responsibilities

• Support Portfolio Managers with daily/monthly finance tasks
  
• Implement debits, credits, and recoveries on owner accounts
  
• Handle levy increases, queries, and adjustments
  
• Manage interest reversals and liaise with staff for debit order mandates
  

• Assist clients with insurance claims and ensure claim validity
  
• Obtain quotes and arrange for contractor work after claims approval
  
• Liaise with brokers for certificates and insurance valuations
  
• Handle insurance renewals and ensure premium payments (annually/monthly)
  

• Assist trustees with body corporate employee matters, including salaries, bonuses, and leave
  
• Obtain quotes and manage contracts for cleaning, security, and other services
  

• Arrange site inspections and consults for building maintenance
  
• Gather quotes for redecoration and general upkeep of common property
  
• Manage owner-related maintenance issues and ensure compliance with trustee instructions
  

• Manage queries related to levies, body corporate (BC) matters, and from trustees
  
• Update contact info, assist with rules enforcement, and assist in handling legal matters
  
• Coordinate the loading of new buildings into the company system
  
• Ensure constitutional requirements are met and documentation is filed accurately
  

• Organize AGMs, SGMs, and trustee meetings
  
• Prepare and circulate meeting notices, agendas, and AGM packs
  
• Assist in compiling and circulating minutes after meetings, ensuring compliance with PM requests
  
• Ensure minute books are kept updated
  

• Offer continuous assistance to the Portfolio Manager and staff
  
• Deal with client concerns in a professional and efficient manner
  

• Experience: Ability to work independently towards deadlines, prioritise tasks, and manage administrative duties efficiently, with a minimum of 3 years' experience in a similar role
  
• Transport: Own transport is beneficial
  
• Qualification: Sectional Title qualification/certification is preferred
  
• Client Relations: Proven experience in client satisfaction is essential