Company Description
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.
Job Description
Senior Group Manager: HR Shared Services
HRSS, HR Admin IC & CSR Manager – Job Responsibility
- Team Management – HRSS, HR ADMIN IC & CSR
- Onboarding Management – Click boarding, Employee UID Creation, Offer loading for Band A after audit, Employee redeployment.
- Employee Administration – UIF documents (UI19, Salary Schedule & certificate of Service ), Confirmation of employment, Maternity & Paternity Agreement, Fed Group & My Health, Medial Aid and Pension, Visa Invitation Letters.
- Filing Administration – Employee file hard in strong room & electronic on CB, Recruitment file and NSP for new joiners.
- Process Management – Induction, Legal Entity Change, Promotion, Monthly new Hire payroll, Data sync of all UID data. Internal Movers, E Exit, Probation letters. All change management in employee lifecycle –(Location, hour. Manager, title CC)
- HRSS Reporting – ROT tracker, Foreign National tracker, Disability Tracker, Maternity tracker, New Hire Tracker, MIE Audit Tracker, Exit Tracker, My Healthy monthly tracker, EAP Billing.
- HR Audit – HR E&Y Audit, SOC payroll Audit, Infosec HR Audit, HRSS Department Audit, DTI Audit, Recruitment MIE audit, Self-Audit of EAP/ Discovery MA and My health. Data deletion of ex-employee for more than 5 year annually
- BBBEE Audit – for 3 entity with all element holder (GS / SA/ Ucademy)
- ESOP Administration – with central legal team Scheme C, set up AGM with central team.
- HR Adhoc Projects – System Implementation, adaption of new process and implementation of new systems. Adaptation of system, driving change – Tydy, CB, LOC Vybe.
- Vendor Management – Empowerdex Auditors, My Health, Fed Group, MIE Vendors, NMG Brokers, Beta plus Brokers, Kaelo Clinic, E&Y Auditors.
- Various HR training (SR/ NEO/ HR/ CB) in the business to coordinate with the various operations stake holders.
- CSR – Budget planning with CSR spoc, Support and present in all monthly CSR activity. Approvals for budget with head of central finance.
- IC – Support the team in all business communication distribution and adhoc projects with employee engagement. Immersion Day.
- HRSS system procedure manual, attend to HR system and process related queries.
Qualifications
Matric, prefeence Bachelors Degree - Admin