Who are we?
Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions. The Sanlam Life and Savings Office provides strategic direction, coordination and support to the four clusters, as well as performing governance oversight that includes assurance provided by second line of defense functions in SLS, to enable us to meet our business objectives.
What will you do?
- Provide leadership and guidance to Front-end, Integration and Partnership development teams to ensure agreed availability, supportability, and operational capability for all applications in the company landscape
- Manage service across platforms, multiple channels and services to ensure service availability, performance and process maturity.
- Proactively identify platform enhancements (including non-functional), lead business case approval process, facilitate communication of roadmaps and ensure stakeholder engagement.
- Build and maintain a relationship network with internal and external key stakeholders.
- Define, drive and adhere to adoption of platform principles / standards / governance.
- Maintain an understanding of the current and emerging company strategy, business plans that the platform needs to enable.
- Share knowledge and expertise to support business and IT change.
- Contribute to concept documents / business cases / ROI proposals in relation to infrastructure enhancements.
- Review and approve estimation and impact assessment activities to support capacity and capability planning as well as key system documentation.
- Define target IT Operations model, drive transformation to reach the target and govern adherence.
What will make you successful in this role?
Qualifications and Experience
- Degree in Information System / Computer Science / Engineering
- At least 12 years of enterprise level software development and delivery experience
- At least 5 years of experience in managing agile delivery teams
- Financial Services experience is an advantage
Knowledge and Skills
- Vast experience in IT delivery management
- Working knowledge of software engineering best practices and frameworks
- Strong knowledge of software methodologies, tools and processes
- Technical background and willingness to work agnostically
- Stakeholder management experience
- Strong decision-making capability
- Ability to see the bigger picture
- Ability to align with Company/Business strategy
- Systems thinking
- Excellent communication and influencing skills
Personal Attributes
- Flexible and Adaptable - Rebounding from setbacks and adversity when facing difficult situations.
- Courage - Stepping up to address difficult issues, saying what needs to be said.
- Manages Complexity – Demonstrating the ability and proven record to make complex decisions.
- Ensures Accountability – Holding self and others accountable to meet commitments.
- Plans and Aligns - Planning and prioritising work to meet commitments aligned to organisational goals
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies
Cultivates innovation - Contributing through others
Customer focus - Contributing through others
Drives results - Contributing through others
Collaborates - Contributing through others
Being resilient - Contributing through others
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
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