Job Classification
Joq Req - 139771
Closing date - 20 June 2025
Job Family
Information Technology
Career Stream
Application Development
Leadership Pipeline
Manage Self: Technical
Job Purpose
To actively own and participate in the overall evolution of the Technology or Domain asset while influencing and maintaining the health of the asset. Play a leadership role on the associated COE’s
Job Responsibilities
- For a specific domain or technology : Provide guidance to stakeholders in terms of expertise and experience
- Support & Maintenance of Automation assets including Blue Prism, Power Platform.
- Drive adoption of Technologies
- Involvement in POT/POC, evaluation of new technologies
- Ensure CoE governance and Standards are applied and maintained
- Guide and practice code design, analysis and integration to ensure effective application of technology
- Conduct Technology reviews of code and design for quality assurance
- Contribute to asset health
- Adhere to and contribute to defining patterns / practices/standards in application of technology or domain
- Participate in Code Branching and Merging
- Play and advisory role to Engineering leads
- Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
- Work within governance and compliance frameworks of the organisation
- Contribute into detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
- Contribute into the planning and implement agreed technical roadmaps
- Conduct research and development experimentation to test thinking regarding technology or domain applicability
- Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
- Assist with and apply troubleshooting to resolve issues
- Evaluate and influence technology decisions
- Mitigate risk by evaluating risks and impacts on technology or domain
- Update the asset knowledge base
- Provide coaching, mentoring and upskilling of others within area of expertise
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking.
- Conduct self development both by mentoring others and being mentored
Technical Skills
Robotic Process Automation (RPA) Expertise
- Advanced proficiency in Blue Prism: process design, object development, control room operations.
- Experience with Power Automate (cloud and desktop flows).
- Familiarity with UiPath or Automation Anywhere is a plus.
Power Platform Proficiency
- Power Apps: building canvas and model-driven apps.
- Power BI: data modeling, DAX, and dashboard creation.
- Power Virtual Agents: chatbot development and integration.
- Dataverse and connectors: understanding of data architecture and integration.
Agentic AI & Intelligent Automation
- Understanding of agentic AI concepts: autonomous task execution, goal-oriented agents, and LLM integration
- Experience with AI Builder, Azure OpenAI, or custom GPT-based agents.
- Knowledge of prompt engineering, orchestration frameworks, and AI governance.
Integration & Development
- REST APIs, webhooks, and custom connectors.
- Scripting: Python, JavaScript, or C# for extending automation capabilities.
- Familiarity with Azure services (Logic Apps, Functions, Cognitive Services).
Technical Knowledge
- AI (GenAI, Chatbot, NLP, Agentic Agents)
- Automation (RPA & Attended)
- Infrastructure Support & Management (ITIL) Cloud Technologies
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Professional Qualifications/Honour’s Degree
Technology Environment
Cloud & On-Premise Hybrid Support
- Microsoft Azure: Core platform for Power Platform, AI services, and integration.
- On-premise servers (if legacy systems or Blue Prism runtime resources are hosted locally)
- Virtual Machines or containers for bot hosting and scalability.
Automation Tools
- Blue Prism
- Power Platform
- Power Automate (Cloud and Desktop)
- Power Apps
- Power BI
- Copilot
- AI Builder and Azure OpenAI (Foundry) for intelligent automation and agentic AI capabilities
AI & Agentic Capabilities
- Azure OpenAI Service or OpenAI API access for LLM integration
- Azure Cognitive Services (e.g., Form Recognizer, Language Understanding, Computer Vision
- Orchestration tools like Microsoft Copilot Studio or custom agent frameworks (e.g., LangChain, Semantic Kernel).
Integration & Connectivity
- API Management: Azure API Management or custom gateways.
- Data Gateways: On-premises data gateway for Power Platform to access internal systems.
- Custom Connectors: For integrating with third-party or legacy systems.
- Message Queues: Azure Service Bus, RabbitMQ, or Kafka for event-driven automation.
Security & Governance
- Azure Active Directory (AAD) for identity and access management
- Role-Based Access Control (RBAC) for automation tools and environments
- Data Loss Prevention (DLP) policies for Power Platform
- Audit logging and monitoring (e.g., Azure Monitor, Application Insights)
- Secure credential vaults (e.g., CyberArk, Azure Key Vault)
Development & DevOps
- Source Control: GitHub, Azure DevOps, or Bitbucket.
- CI/CD Pipelines: For Power Platform and Blue Prism deployments
- Testing Frameworks: Automated testing for bots and apps
- Documentation Tools: Confluence, SharePoint, or Git-based wikis
Preferred Certifications
Certificate in relevant Technology or Domain
Minimum Experience Level
Min 5 IT Experience with 3 years in relevant technology or domain
Technical / Professional Knowledge
- Asset management
- IT Assets management processes
- Data Warehousing
- Information Technology (IT) Architecture
Behavioural Competencies
- Decision Making
- Courage
- Stress Tolerance
- Quality Orientation
- Technical/Professional Knowledge and Skills
- Emotional Intelligence Essentials
- Resolving Conflict
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Please contact the Nedbank Recruiting Team at +27 860 555 566
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