To lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
Responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.
Ensure efficient A’la Carte & fine dining restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
Must be able to run the kitchen pass and manage front of house for a 60 seater restaurant.
Deliver exceptional wine paring service to guest as a accredited wine steward or sommelier.
Know how to oversee the dining room, check-in with customers and balance seating capacity.
Maintain working knowledge of employee handbook, policy and procedure manual.
Providing a high quality and consistent service to both internal and external customers
Have an extensive knowledge about the products in circulation that are on offer.
Maintaining hygiene in back of house areas, Kitchens and storerooms.
Adhering to a high level of cleanliness in front of house and back of house food and beverage areas.
Ensuring that operating equipment is looked after packed away in the correct manner and locked away if necessary.
Maintain a high level of personnel hygiene, appearance.
Work safely, adhering to all hotel health and safety precautions.
Attend hotel and/or departmental meetings and training sessions when necessary
Maintaining a cleaning schedule for fridge seals, cupboards, glasses, coffee machines and
Work in co-operation with other departments, develop and maintain an effective working relationship
Coordinate daily Front of the House and Back of the House restaurant operations. Deliver superior service and maximize customer satisfaction.
Responsible for Restaurant equipment.
Control operational costs and identify measures to cut waste.
Appraise staff performance and provide feedback to improve productivity.
Create detailed reports on weekly, monthly and annual revenues and expenses.
Promote the brand in the local community through word-of-mouth and restaurant event.
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations.
Job Knowledge:
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Job Related Skills:
Need management skills and experience in both front and back of the house. Familiarity with restaurant management software.
Job Experience:
Experience in Ala Carte and fine dining service
Strong Beverage& Wine knowledge.
Fine dining restaurant experience for at least 5 years
Wine steward or sommelier accreditation or similar.
Personal requirements:
Bilingual and easy to communicate
Guest orientated
Job Knowledge:
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Job Related Skills:
Need management skills and experience in both front and back of the house. Familiarity with restaurant management software.
Job Type: Full-time
Pay: R15 000,00 - R18 000,00 per month
Work Location: In person
