Join Brahman Hills as our Operations Manager – Food & Beverage
Location:Nottingham Road, KwaZulu-Natal
Salary:R45,000 – R50,000/month + bi-annual performance bonuses
Job Type: Full-time, Permanent
About Us
Brahman Hills is more than just a luxury escape — it's a place where passion, purpose, and people come together. Nestled in the heart of the KwaZulu-Natal Midlands, our estate includes two renowned restaurants, a boutique hotel, 5-star cottages, and internationally award-winning gardens and spa. We are known for exceptional service, unforgettable guest experiences, and a team culture that lives by our core values:
Passion | Play | Love | Real | Ownership | Discipline | Restless
Your Role
As our **Operations Manager – Food & Beverage**, you’ll lead from the front, ensuring excellence across two dining experiences — our casual restaurant and Skyfall, our fine-dining flagship — while supporting our thriving events department. This is a guest-facing, hands-on role for someone who thrives on the floor, energizes teams, and is relentlessly focused on customer experience.
Continuous Staff Training & Excellence
Delivering *extraordinary excellence* means never standing still. At Brahman Hills, staff training is not a box to tick — it’s a culture.
You will be responsible for:
- Running regular training sessions tailored to service excellence
- Coaching teams on guest interaction, service flow, and standards
- Identifying development opportunities and mentoring rising talent
- Embedding a mindset of ongoing growth, learning, and pride in delivery
This role demands a natural coach who leads by example and builds empowered teams that reflect our guest promise — every shift, every service.
What You’ll Do
- Lead daily operations across two restaurants and assist with banqueting/events
- Inspire and manage a team of 60+ (including casuals), supported by:
- 1 Senior Restaurant Manager
- 2 Assistant Restaurant Managers
- 1 Banqueting Manager
- 1 Assistant Banqueting Manager
- Maintain exceptional guest service standards across all touchpoints
- Oversee rostering, shift management, floor presence, and service quality
- Champion our culture by leading with integrity, visibility, and purpose
What We’re Looking For
- 5+ years’ experience in hospitality operations management
- Proven team leadership and training expertise
- Diploma in Hospitality Management (preferred) + Matric (required)
- Valid driver’s license
- Highly hands-on, guest-focused leadership style
- Working knowledge of **Semper POS** or similar hospitality systems
Why Join Brahman Hills?
- R45,000 – R50,000/month + performance bonuses
- Work directly with the CEO in a business that values ownership and excellence
- Career growth in a business that promotes from within
- A peaceful, inspiring work environment in the heart of nature
- A company culture driven by passion, accountability, and heart
Please only candidates meeting all requirements will be contacted.
Job Types: Full-time, Permanent
Pay: From R45 000,00 per month
Ability to commute/relocate:
- Nottingham Road, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Diploma (Required)
Experience:
- Operations management: 5 years (Required)
Work Location: In person
