To act as the interface between CCPB and the customer by making and answering calls with the express purpose of generating sales.
This role is the professional frontline to CCPB in order to satisfy customer needs and process orders.
- Provide quality call
- Achieving and Exceeding targets
- Customer Service (Internal and external customers)
- Process Information
- Master Data management
- SHEQ Responsibilities
Skills, Experience & Education
- Minimum of a 3-year National Diploma (NQF6) in relevant field
- Call centre qualification advantage
- 2 year working experience in a call centre environment
- Sales experience in the FMCG sector
- Computer Literate (ERP System)
- Good Telephone etiquette
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