Key Output
- Supervise a team of artisans and assistants in the maintenance and repair of earthmoving equipment and / or components
- Manage and monitor work in progress
- Apply all applicable policies and procedures, e.g. warranty, safety, etc
- Effectively communicate verbally and non-verbally with team, management, customers and peers
- Utilise appropriate processes such as succession planning, PM & L&D to develop and grow team and self
- Ensure outputs of service audits are achieved.
- Makes sure that all repairs are performed in line with the warranty procedures
- To manage and repair all the equipment repairs
- To successfully lead the team and ensure that all repairs are done timeously
- Effectively manage the team meetings
- To complete monthly reports.
- To liaise with the Service Management to ensure that all outputs are met.
Qualification, Experience and Competencies
- Qualified Artisan. [Mechanic in relevant trade (e.g., Diesel Mechanic / Earthmoving Equipment Mechanic)
- Minimum 5 years post-apprentice / learnership experience
- Standing in as supervisor or as team leader on a number of occasions or being a service planner for at least 2 years
- Knowledge of the planning function.
- Computer literate
- Supervisory knowledge will be advantageous.
- Excellent technical, interpersonal and leadership skills.
- Sound interpretation of communication skills
- Basic technical report writing
- Basic business and financial understanding
- Driver’s license – Code B
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