Job Description

Job Responsibilities

• Create and prepare business cases to support design of solutions, products and enhancements that will deliver on the strategic objectives of product house or business unit
• Investigate new solution development and enhancements and assist with preparation of business cases and assist with the specifications thereof.
• Implement and maintain sound business processes that minimize FNB risk and deliver quality requirements specifications.
• Formulate solutions in response to the business vision, mission and objectives, product house and customer requirements and industry initiatives.
• Provide advice, assistance or actively participate in formulating and presenting new business or client solutions or proposals to relevant stakeholders. 
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Prevent wastage and identify process improvements to contain and reduce costs
• Develop new insights into situations and apply innovative solutions to make organisational improvements
• Ensure compliance to legislative and audit requirements and adherence to relevant processes
• Compile reports that track progress and guide business to make informed decisions
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Can solve problems in a strategic and comprehensive manner 
• Can apply strategic thoughts to understand the reasons for thinking about all choices and the causes for making a decision
• Work across multiple deliverables simultaneously and apply the same amount of focus on all deliverables 
• Obtain a thorough analysis of the client's business, process and systems requirements and obtain industry knowledge and understanding of the assigned market segment.
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.

You Will Be An Ideal Candidate If You

• Experience - 5 to7 years project management experience
• Nice to have: Understanding of Credit Systems – FACT and CAS/CAD
• Knowledge Required: Solution viability assessment and business case orientation
• Strong understanding of business process definition and re-engineering requirements
• Experience in documenting and implementing projects/ initiatives in line with business vision and strategy
• Strong knowledge and use of design process tools
• Experience in usage of Jira and Confluence

You Will Have Access To

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

You Can Be a Match If You Have

• Design and deliver customer service solutions, systems and interactions aligned to Organisational values and service standards that build the brand
• Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances
• Monitor actual project progress and resolve issues speedily to enhance effective client service delivery
• Design integrated programme plans, identify resources for execution purposes, implement, identify risks and apply associated project

Are you interested to take the step? We look forward to engaging with you further. Apply now!

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Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.