Job Description
To provide specialist solution advise and to design a solution that best meets the needs of the client To coordinate the implementation of the designed solution, managing the project implementation across the relevant business units- Drive the strategic roadmap for Financial Education and Financial Wellness
- Translate business goals into actionable solution designs and capability enhancements
- Develop business cases to support investment in new tools, content, and platforms
- Lead the design and delivery of scalable, user-centric solutions that promote financial literacy and wellness
- Collaborate with IT, UX, and content teams to ensure seamless integration and adoption
- Apply behavioural insights and adult learning principles to enhance engagement and impact
- Build strong relationships across the FRG and broader business units to align on priorities and execution
- Facilitate workshops, feedback sessions, and co-creation initiatives with key stakeholders
- Act as a strategic partner to internal teams, ensuring alignment with broader organisational goals
- Ensure all solutions comply with relevant regulatory, legislative, and audit requirements
- Maintain clear documentation and reporting to support transparency and governance
- Analyse data to identify trends, gaps, and opportunities for capability enhancement
- Compile regular reports to track progress and inform strategic decisions
- Continuously assess solution effectiveness and recommend improvements
- Participate in communities of practice and contribute to organisational learning
- Stay informed on trends in financial wellness, digital education, and behavioural design
- Promote a culture of innovation and continuous improvement
Minimum Requirements:
- Bachelor’s degree in business, Education, Information Systems, or a related field (NQF Level 7)
- Qualifications in Adult Education, Behavioural Science, Digital Learning, or Organisational Development is advantageous
- Certifications in Business Analysis /Project Management are beneficial
- Exposure to digital platforms, data analytics, or UX/UI principles is a plus
- 3–5 years’ experience in business analysis, capability development, or learning solution design
- Experience in financial wellness, employee education, or customer enablement programs
- Proven ability to work across cross-functional teams and drive strategic initiatives
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Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
27/08/25
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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