Job Description
At RCL FOODS we see and do things differently, we think bigger, work smarter and as a team collectively work towards achieving our purpose, to Grow What Matters!
We are on the hunt for an Administration Clerk for the Grocery Division in the Security Department. The role will be based in Randfontein and will report to the Risk Control Officer.
Duties & Responsibilities
- Ensure the smooth and professional operation of the front reception by welcoming and assisting drivers, clients, and visitors.
- Accurately process daily access permissions for drivers and visitors.
- Handle order processing with precision and attention to detail.
- Issue access documents to visitors in a timely and accurate manner.
- Administer and maintain records within the Agrigrain system.
- Monitor and control access through the visitors' entrance.
- Answer and direct incoming telephone calls efficiently and courteously.
- Adminster documentation and control of parcels and donations.
- Provide excellent customer service with a warm and approachable demeanor.
- Be able to manage multiple tasks efficiently in a fast-paced environment.
- Reporting of variances on orders.
- Be able to assess a problem situation with a client – take control and inform relevant individuals.
Minimum Requirements
- National Senior Certificate (Grade 12) is essential.
- At least 2 years of experience in customer or visitor-facing roles.
- Minimum of 2 years’ experience in order administration or related administrative duties.
- Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.).
- Communicate effectively in atleast more than one language.
- Proven capability to handle multiple responsibilities simultaneously in a fast-paced environment.
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