Practice Manager – The Back Clinic, Rustenburg
Start Date: Immediate | Job Type: Full-Time | Location: Rustenburg
Are you a strong communicator, natural problem solver, and proactive leader?
Join The Back Clinic as our Practice Manager and take ownership of the day-to-day operations at our Rustenburg branch. This is a leadership role suited for someone who is solutions-driven, highly organised, and passionate about delivering exceptional patient experiences while supporting a clinical team.
Key Responsibilities
- Oversee and coordinate all front-desk and admin functions to ensure smooth daily operations.
- Manage staff schedules, leave, and task delegation.
- Lead the reception with professionalism and accountability.
- Monitor appointment bookings, billing (including MedEdi), patient records, and daily reporting.
- Resolve issues proactively and implement efficient processes.
- Act as the key liaison between clinical staff, patients and support team.
- Ensure compliance with internal protocols, data privacy, and healthcare standards.
- Contribute to team morale, patient satisfaction, and a high-performance culture.
What We’re Looking For
- Strong leadership and people management skills
- Excellent communication (verbal and written)
- A problem-solver who stays calm under pressure and thinks ahead
- Highly organised, detail-oriented, and self-managed
- Proficient in MedEdi, Microsoft Office, and Google Drive
- At least 2 years of experience in a healthcare, medical or allied practice setting
- Professional qualification or clinical skills will be an advantage
- Experience in managing a small team or clinic is a strong advantage
- A relevant qualification in office administration, business management, or healthcare is preferred.
Why Join The Back Clinic?
- Work in a supportive, patient-centred environment focused on rehabilitation and recovery
- Opportunity to step into a key leadership role
- Be part of a purpose-driven team that values initiative, integrity, and growth
- Make a visible impact on clinic performance and patient satisfaction
How to Apply
Please submit your CV and a short motivation letter that tells us:
- How you lead a team
- How you solve problems proactively
- Why you're the right fit for this position
Location: Rustenburg, North West (applicants must live in or be able to relocate)
Work Type: In-person
Job Type: Full-time, Permanent
Experience Required:
- Administration or Practice Management: 2 years (Required)
- Medical/Healthcare environment: Preferred
Job Type: Permanent
Application Question(s):
- Do you have at least 2 years of experience working in a healthcare or medical practice?
(Yes/No)
- Have you ever managed or supervised a team? If yes, please briefly describe your leadership experience. (Short answer)
- Give an example of a time you identified a problem in a practice or workplace and took initiative to resolve it. (Short answer)
- Are you currently based in Rustenburg, or are you willing to relocate? (Yes – already in Rustenburg / Yes – willing to relocate / No)
Work Location: In person
