We’re looking for a friendly, confident and highly organised Receptionist & Office Administrator to join our team.
This client-facing role is ideal for someone who enjoys engaging with people, thrives on keeping things running smoothly, and has a sharp eye for detail. You’ll be the first point of contact for clients – whether over the phone, via email or in person – so strong communication skills and a professional manner are a must.
RESPONSIBILITIES
Reception duties include:
Welcome clients; answer incoming calls and direct them appropriately; and receive courier deliveries.
Data capturing duties include:
Record sample details; ensure proper labelling and necessary documentation is received; and follow up with clients where needed.
Administrative duties include:
Keep our office and systems up to date and well organised – from filing to database updates; order and manage office supplies; liaise with service providers (printer, it, internet, phone) for faults, maintenance, and hardware needs.
REQUIREMENTS
An Office Administration qualification or previous admin or receptionist experience is an advantage, but we’re open to fast learners with the right attitude.
We’re looking for someone who is:
- Proficient in Microsoft Office and comfortable with general computer systems
- Professional, friendly, and confident in both verbal and written communication
- Highly organised, proactive, and efficient in managing tasks
- Detail-oriented and capable of handling multiple responsibilities simultaneously
- A quick learner who enjoys problem-solving and keeping things running smoothly
WHO ARE WE?
FACTS is a food testing laboratory and consulting company who strives to be the food industry's go-to company for peace of mind.
At FACTS, we keep people at the core of everything we do. We cultivate a positive work environment that encourages personal growth. By harnessing the strengths of each team member, we collaborate to achieve service excellence with the highest integrity. We love challenges and solving problems, and are committed to leading and shaping the future through continuous and purposeful innovation.
Do you see yourself working with us?
APPLICATION PROCESS
Please send us your CV and a 100-word paragraph indicating your interest in the position to [email protected] before 16h00 pm on 15 August 2025, with the subject title "Receptionist & Office Administrator". Please make comment in your 100-word introduction about your key competencies, qualifications and experience, and why you think you’d be a good fit for this role. Shortlisted candidates will be required to submit copies of their documentation for verification purposes. These candidates will be required to attend interviews on a date and time as determined by the department and may also be required to undergo competency assessments/proficiency test. The selection process will be guided by the EE targets of the HR department.
Job Type: Full-time
Experience:
- Receptionist & Office administration: 1 year (Required)
Work Location: In person
Application Deadline: 2025/08/15
